Frequently Asked Questions

1. Why am I am being asked to authenticate with my cable provider to access full episodes on the IFC app?

Full episodes are offered as a benefit to cable subscribers whose provider offers the full episode service and whose package includes the IFC channel. We require a cable login to confirm your access.

Please note: The IFC app does occasionally make select full episodes available without requiring login.

2. Which cable providers provide access to full episodes on the IFC app?

Participating Providers

Providers vary by platform

  • 3 Rivers Communications

  • AcenTek

  • Acme Communications

  • Adams Cable Service

  • Albany Mutual Telephone

  • Algona Municipal Utilities

  • Allen's Communications

  • Alpine Communications

  • American Broadband

  • American Broadband Missouri

  • Amherst Telephone/Tomorrow Valley

  • Arkwest Communications

  • Armstrong

  • Arthur Mutual Telephone Company

  • Arvig

  • Ashland Home Net

  • AT&T U-Verse

  • ATC Broadband

  • Atlantic Broadband

  • ATMC

  • Baldwin Lightstream

  • Ballard TV

  • Bardstown Cable TV

  • Beaver Creek Cooperative Telephone

  • Bee Line Cable

  • BEK Communications

  • BELD

  • BendBroadband

  • BEVCOMM

  • Big Sandy Broadband

  • Bledsoe Telephone Cooperative

  • Blue Ridge Communications

  • Blue Stream

  • Blue Valley Tele-Communications

  • Bright House Networks | Spectrum

  • Bristol Tennessee Essential Services

  • BTC Communications

  • Buckeye Broadband

  • Bulloch Telephone Cooperative

  • Butler-Bremer Communications

  • BVU OptiNet

  • C Spire

  • Cable ONE

  • CableAmerica

  • CableSouth Media 3

  • Cameron Communications

  • Carnegie Cable

  • Carolina Mountain Cablevision

  • CASSCOMM

  • Catalina Broadband Solutions

  • CDE Lightband

  • Cedar Falls Utilities

  • Celect-Bloomer Telephone Area

  • Celect-Bruce Telephone Area

  • Celect-Citizens Connected Area

  • Celect-Elmwood/Spring Valley Area

  • Celect-Mosaic Telecom

  • Celect-West WI Telephone Area

  • CentraCom

  • Central Scott / CSTV

  • Charter | Spectrum

  • Chatmoss Cablevision

  • Cherokee Communications

  • Chesapeake Bay Communications

  • Chesnee Communications

  • Cim-Tel Cable, LLC.

  • Cincinnati Bell

  • Citizens Cablevision - Floyd, VA

  • Citizens Cablevision, Inc.

  • Citizens Fiber

  • CityLink

  • Clarence Telephone and Cedar Communications

  • Clear Choice Communications

  • Clear Creek Communications

  • Click! Cable TV

  • CNS

  • Coaxial Cable TV

  • Cobalt TV (Mid-State Community TV)

  • Columbia Power & Water Systems

  • Comcast XFINITY

  • Community Cable & Broadband

  • commZoom

  • Complete Communication Services

  • Comporium

  • ComSouth Telesys

  • Consolidated

  • Consolidated Communications

  • Conway Corporation

  • Coon Valley Telecommunications Inc

  • Cooperative Telephone Company

  • Country Cablevision, Inc.

  • Cox

  • CP-TEL

  • Craw-Kan Telephone

  • Cross TV

  • Crosslake Communications

  • CTC - Brainerd MN

  • CTV-Beam - East Alabama

  • Cunningham Telephone & Cable

  • D & P Communications

  • Darien Communications

  • Delcambre Telephone LLC

  • Delta Telephone Company

  • DiamondNet

  • Direct Communications

  • DirectLink

  • DIRECTV

  • DIRECTV NOW

  • DISH

  • Docomo Pacific

  • Dunkerton Telephone Cooperative

  • Duo County Telecom

  • Eagle Communications

  • EATEL Video, LLC

  • Emery Telcom Video LLC

  • Endeavor Communications

  • Enhanced Telecommunications Corporation

  • enTouch

  • EPB Smartnet

  • EPlus Broadband

  • ETC

  • Falcon Broadband

  • Fayetteville Public Utilities

  • fibrant

  • Fidelity Communications

  • Flint River Communications

  • Frankfort Plant Board

  • Franklin Telephone Company

  • Frontier

  • FTC

  • FTCtv (Farmers)

  • Full Channel, Inc.

  • Garden Valley - GVTV

  • GBT Communications, Inc.

  • Genuine Telecom

  • Giant Communications

  • Gigabit Minnesota

  • GLW Broadband Inc.

  • Google Fiber

  • Grande Communications

  • Great Plains Communications

  • Gridley Cable Inc

  • GTA

  • GTI TV

  • GVTC

  • H&B Cable Services

  • Haefele TV Inc.

  • Halstad Telephone Company

  • Harlan Municipal Utilities

  • Hart Communications

  • Hartelco TV

  • Hawaiian Telcom

  • HBC

  • Hickory Telephone Company

  • Highland Communication Services

  • Hilliary Communications

  • Home Telecom

  • HomeTel Entertainment, Inc.

  • Hood Canal Communications

  • Horizon Cable TV, Inc.

  • Hotwire Communications

  • HTC Digital Cable

  • ImOn Communications

  • Inland Networks

  • Innovative Cable TV St Croix

  • Innovative Cable TV St Thomas-St John

  • Inside Connect Cable

  • Integra Telecom

  • Inter Mountain Cable

  • Interstate Telecommunications Coop

  • Irvine Cable

  • K2 Communications

  • Kalida Telephone Company, Inc.

  • KMTelecom

  • KPU Telecommunications

  • Kuhn Communications, Inc.

  • Langco

  • Lavalle Telephone Cooperative, Inc.

  • Layer3 TV

  • Lehigh Valley Cooperative Telephone

  • LHTC Broadband

  • Liberty Cablevision PR

  • Limestone Cable/Bracken Cable

  • Litestream

  • LocalTel Communications

  • Lonsdale Video Ventures, LLC

  • Lost Nation-Elwood Telephone Co.

  • LPC Connect

  • LUS Fiber

  • Madison Communications

  • Madison County Cable Inc.

  • Mediacom

  • Merrimac Communications Ltd.

  • MetroCast

  • Metronet

  • Mid-Hudson Cable

  • Midco

  • Midtel Cable TV

  • MINET

  • Minford TV

  • MLGC

  • Mountain Telephone

  • Mountain Village Cable

  • MTA Communications LLC

  • MTC Cable

  • MTC Technologies

  • MTCO Communications

  • Mulberry Telecommunications

  • Murray Electric System

  • MUS FiberNET

  • Muscatine Power & Water

  • NCC

  • NewWave

  • Nex-Tech

  • Northwest Communications

  • Norvado

  • Norwood Light Broadband

  • NTS Communications

  • NU-Telecom

  • NVC

  • Olin Telephone Company

  • OmniTel Communications

  • OneSource Communications

  • Opelika Power Services

  • OptiLink

  • Optimum

  • OTEC Communication Company

  • Packerland Broadband

  • Panora Telco/Guthrie Center Communications

  • Park Region Telephone & Otter Tail Telcom

  • Pathway

  • Paul Bunyan Communications

  • Peoples Rural Telephone Cooperative

  • PES Energize

  • Philippi Communications System

  • Phonoscope Cable

  • Pine

  • Pine Belt Communications, Inc

  • Pineland Telephone Cooperative

  • Plant TiftNet, Inc

  • Plateau Telecommunications

  • PLWC

  • Polar Cablevision

  • Pottawatomie Telephone Co.

  • PSC

  • QCOL

  • Radcliffe Telephone Company

  • Rainier Connect

  • Ralls Technologies

  • Randolph Communications

  • RCN

  • Reliance Connects- Oregon

  • Reserve Telecommunications

  • Richland Grant Telephone Cooperative, Inc.

  • Ripley Cable

  • Ritter Communications

  • Rock Port Cablevision

  • RS Fiber

  • RTC Communications Corp

  • RTC Digital Television

  • San Bruno Cable TV

  • SCI Broadband-Savage Communications Inc.

  • Scottsboro Electric Power Board

  • SELCO

  • Service Electric Broadband Cable

  • Service Electric Cable TV and Communications

  • Service Electric Cablevision

  • Sherwood Mutual Telephone Association, Inc

  • Silver Star Communications

  • Sister Lakes Cable

  • Sjoberg's Inc

  • Skitter TV

  • SKT

  • SkyBest TV

  • Smithville Communications

  • Sony Playstation VUE

  • South Central Rural Telephone Cooperative

  • South Slope Cooperative Communications

  • Spanish Fork Community Network

  • Spillway Communications, Inc.

  • Suddenlink

  • Sumner Cable TV

  • Surry TV/PCSI TV

  • Swayzee Communications

  • Swiftel Communications Inc.

  • TCT

  • TDS

  • Tele-Media Company

  • The Community Agency

  • Three River

  • Time Warner Cable | Spectrum

  • Trans-Video

  • Tri County Communications Cooperative

  • TriCounty Telecom

  • TruVista

  • TSC

  • TVC Cable

  • TVision

  • US Sonet

  • Valley TeleCom Group

  • Valparaiso Broadband

  • ValuNet Fiber

  • Vast Broadband

  • Velocity.Net

  • Verizon

  • Vernon Communications Co-op

  • Volcano Vision, Inc.

  • VTX1

  • Vyve Broadband

  • Wabash Communications

  • Waitsfield Cable

  • Walnut Communications

  • Wave

  • Waverly Communications Utility

  • Webster-Calhoun Cooperative Telephone Association

  • West Carolina Communications

  • West Central Telephone Association

  • West River Cooperative Telephone Company

  • WesTel Systems

  • Wheat State Telephone

  • Whidbey Telecom

  • Wiktel

  • Windomnet/SMBS

  • Windstream Kinetic TV

  • WTC

  • WTC Communications, Inc.

  • Wyandotte Cable

  • Yelcot Communications

  • yondoo

  • Zito Media



If you are unsure whether you have a username/password for your cable company or you’ve forgotten them, you can recover both by contacting your cable provider via the links listed HERE

More are being added regularly so please check back if you don’t see your provider on this list.

When you click to watch a full episode, you will be offered the opportunity to login using the username/password associated with your cable account. You can also sign in via the main navigation menu.

3. What if my cable provider isn’t listed?

If your cable provider does not provide the full episodes service, please check back periodically to see if they’ve been added. We are currently working on bringing new providers on board.

4. Do I need a cable provider log in to watch video extras on the app?

No, video extras are available without a cable provider login.

5. Why am I being signed in automatically to my cable provider?

Since we use the same authentication service as other TV apps, your cable provider account may be carried over to the IFC app for your convenience.

6. Why am I being asked to sign in again?

Your cable provider may ask you to re-verify your account periodically.

7. I logged in with my cable provider username/password but when I attempt to play a full episode, I get an error message that says I am not authorized to view this content. What does this mean?

If you have seen this message, it means that you are either a customer of a supported cable company but not a customer who subscribes to IFC, your subscription is for Internet only, or parental control settings are blocking this content.

Therefore, you cannot access the full episode on the IFC app. If you believe you have received this message in error, please contact your cable company and confirm that you are subscribing to IFC.

8. Do all full episodes require authentication with my cable provider?

Sometimes individual episodes are offered without login requirements during limited promotional periods.

9. Which IFC originals are featured in the IFC app?

IFC originals with available full episodes are featured on the home screen. The IFC app also features our most popular shows.

10. Is closed captioning available on the IFC app?

You can always count on IFC originals being closed-captioned whatever device you use. IFC is committed to providing closed captioning for our hearing-impaired viewers.

11. Am I able to resume a full episode I was watching before I exited the app?

Yes. If you navigate to the ‘Recently Watched’ page found in the main navigation menu, you will see a list of recently watched full episodes. You can tap on an episode to restart or resume play.

12. Can I simultaneously sign into multiple devices?

Yes, you can simultaneously sign into multiple devices of the same platform but your cable provider may restrict a maximum number of allowed devices for concurrent streaming.

13. Which devices are compatible with the IFC app?

We recommend using Android 4.2 and up.

14. Which operating systems are compatible with the IFC app?

We recommend using the latest operating system for Android.

15. Do I need to be connected to the Internet or Wi-Fi to access full episodes on the IFC app?

Yes, you will need a Wi-Fi connection or a 3G connection or higher.

16. Is the app free to download?

No purchase is required to download the IFC app, but to view certain full episodes, you must login with your cable provider. For more information, click here.

17. Is the IFC app available for download internationally?

Currently, the IFC app is available for download in the United States, Canada and U.S. territories including American Samoa, Guam, Northern Mariana Islands, Puerto Rico, US Military, United States Minor Outlying Islands and US Virgin Islands.

18. Does the IFC app have push notifications?

We do have opt-in push notifications.

19. Does the IFC app support Chromecast and AirPlay?

Both AirPlay and Chromecast are supported on the IFC app.

20. I am running into technical difficulties on the IFC app. What should I do?

If you are experiencing technical difficulties with our app, please make sure you have the correct system requirements. Also, please try closing the app then reopening it and signing in again. If the problem persists, please contact us at ifcfeedback@ifc.com giving detailed information including your device model, operating system and cable provider if applicable.

21. I have a question about the IFC app that is not listed here. What should I do?

Please email ifcfeedback@ifc.com if you have a question about the IFC app is that is not listed on this page.

22. Have more general questions about IFC or want to contact us?

Contact IFC at ifcfeedback@ifc.com